Terms of Use

Provider

GreenVend UG (haftungsbeschränkt)
Bredtschneiderstr. 14
14057 Berlin, Germany
Email: [email protected]
Further company details: Imprint

1. Licence

StreakSafe is a habit tracker. The app is licensed, not sold, to you. We grant you a personal, non-exclusive, non-transferable licence to install and use the app on devices you own or control, for personal, non-commercial use. You may not copy (except as the app store allows), modify, reverse-engineer, resell, sublicense, or redistribute the app, except where applicable law expressly permits it.

The app, this website, the StreakSafe name, logo, and design remain our property or that of our licensors.

2. Eligibility

You must be at least 16 years old to use the app, or have the consent of a parent or legal guardian. Any purchase must be made by, or with the consent of, the holder of the app store account.

3. Your data, backups, and reminders

Your habits, check-ins, and settings are stored only on your device. There is no account and no cloud sync; see our Privacy Policy. Because we never receive this data, we cannot recover it. You are responsible for exporting regular backups with the app's backup feature, especially before deleting the app, switching devices, or clearing app storage. Keep backup files somewhere safe: anyone with the file can read its contents.

Reminders, home-screen widgets, and streak counts rely on your device's operating system, clock, and notification settings. We try to make them reliable, but we cannot guarantee that every reminder is delivered on time or that a streak is never lost, for example when notifications are turned off or restricted by the system, the device clock or time zone changes, or the device is off.

4. Free trial, free tier, and premium

Free trial. Every new install includes a free 3-day trial of all premium features. It starts automatically the first time you open the app. You don't need to enter any payment details, and it ends on its own. The trial never turns into a paid subscription, and you are never charged for it.

Free tier. After the trial, or when a subscription ends, the app switches to the free tier with one active habit. Your other habits are archived, not deleted: we keep the habit with the longest current streak active, and all archived habits come back as soon as you have premium access again.

Premium. Premium access unlocks unlimited habits and the full history and statistics. It's available as an auto-renewing subscription or as a one-time purchase, as shown in the app. A one-time purchase unlocks premium for as long as we offer the app on the store where you bought it.

5. Purchases and subscriptions

In-app purchases are sold and billed by Apple (App Store) or Google (Google Play). Their terms also apply to your purchase. We do not process payments or see your payment details. The name, duration, and price of each plan, including applicable taxes in your local currency, are shown in the app before you confirm a purchase.

Auto-renewal. When you confirm a subscription, payment is charged to your Apple ID or Google Play account. The subscription renews automatically for the same period and price unless you turn off auto-renewal at least 24 hours before the end of the current period. Your account is charged for the renewal within the 24 hours before the current period ends. If a plan includes an introductory free period from the store, it converts into a paid subscription automatically unless you cancel at least 24 hours before it ends.

Cancelling. You can manage or cancel your subscription at any time in your Apple ID settings (Settings → your name → Subscriptions) or in the Google Play Store (Profile → Payments & subscriptions → Subscriptions). Cancelling stops future renewals. Premium access continues until the end of the period you've already paid for, and deleting the app does not cancel a subscription.

Price changes. If a subscription price changes, Apple or Google will notify you and, where their rules require it, ask for your consent before the new price applies.

Refunds and withdrawal. Because Apple or Google sells the purchase, refunds and any statutory right of withdrawal are handled by them under their policies. We cannot issue refunds directly. Your statutory consumer rights are not affected.

Restoring purchases. Use "Restore purchase" in the app to restore premium access on a new device signed in to the same Apple ID or Google account. Purchases cannot be transferred between the App Store and Google Play.

6. Acceptable use

Do not use the app or website to violate any law, and do not try to get around the purchase system or disrupt, or gain unauthorised access to, the app, the website, or our systems.

7. No professional advice

StreakSafe is a personal productivity tool. It does not provide medical, therapeutic, or other professional advice. Please talk to a qualified professional before starting habits that could affect your health.

8. Warranty and liability

If you are a consumer, your statutory warranty rights for digital products apply.

We are liable without limitation for damage caused intentionally or through gross negligence, for injury to life, body, or health, under the German Product Liability Act (Produkthaftungsgesetz), and where we have given a guarantee. For slight negligence, we are liable only if we breach an essential contractual obligation, meaning one that must be fulfilled for the contract to be properly performed and that you can regularly rely on. In that case, our liability is limited to the damage that is foreseeable and typical for this type of contract. Otherwise, we are not liable for slight negligence.

Where we are liable for loss of data caused by slight negligence, our liability is limited to what it would have cost to restore the data if you had made regular backups (see section 3).

9. Changes to the app and these terms

We may update the app to fix bugs, improve features, or comply with legal and store requirements. We will not remove core premium features during a period you've already paid for unless the law or the app stores require it.

We may update these terms, for example when features or legal requirements change. Changes apply from the date shown under "Last updated" and do not apply retroactively to purchases you've already made. If a change materially affects you, we will tell you in the app or on this website before it takes effect.

You can stop using the app at any time by uninstalling it; to end paid renewals, cancel your subscription as described in section 5. If we discontinue the app, we will give reasonable notice where possible.

10. Apple App Store terms

If you downloaded the app from the Apple App Store, the following additional terms apply and take precedence over any conflicting term above:

These terms are between you and GreenVend UG (haftungsbeschränkt) only, not Apple. We, not Apple, are solely responsible for the app and its content. The licence granted is limited to a non-transferable right to use the app on any Apple-branded device you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. The app may also be used by other accounts associated with you through Family Sharing or volume purchasing.

Apple has no obligation to furnish any maintenance or support services for the app. For support, contact us at the address above.

If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are our responsibility, as set out in these terms.

We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession or use of it. These include (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

If a third party claims that the app, or your possession and use of it, infringes that third party's intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling, and discharging that claim.

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

You must comply with applicable third-party terms of agreement when using the app.

Apple and Apple's subsidiaries are third-party beneficiaries of these terms. Once you accept these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

11. Governing law and disputes

These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country where you habitually reside.

If you are a merchant (Kaufmann), a legal entity under public law, or have no general place of jurisdiction in Germany, the courts of Berlin, Germany have exclusive jurisdiction. Consumers may bring proceedings in the courts that have jurisdiction under the law.

We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).